Shopping Sites (Edexcel IGCSE Ict)
Exam board Pearson Edexcel · IGCSEUpdated 2024-06-13
Spec point —
4.1.1
Shopping sites
What is a shopping site?
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Shopping websites offer customers the ability to purchase a range of products and services
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Characteristics of shopping websites include:
- Product catalogue
- Basket
- Checkout
- Secure payments
Product catalogue
- When shopping online, users browse a catalogue of products
- Catalogues are often grouped in to categories to make browsing easier
- Catalogues are also linked so the user can have similar recommendations made for them during their shopping experience
- When a customer selects an item from the product catalogue, then can add it to their basket
Basket
- A shopping site basket allows the user to be able to add multiple items or products from the store to their basket
- It is a way for the user to keep everything in one place until they are ready to pay for their items
- Using a basket allows the user to be able to pay in full for their entire purchase in one transaction
Checkout
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When a user is ready to complete the purchase of their items, they will do this at checkout
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Checkout also allows users to
- edit delivery details
- use voucher codes
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Checkout can often ask users to sign in, or proceed as a guest on the site to complete their purchase with ease
Secure payment
- When payment is made, shopping websites will use a secure payment method to ensure the transaction is secure
- This will often be done by a third-party payment processor
- More information about security of websites can be found in in the revision note ' Methods of Securing Data'
Advantages and disadvantages to the customer
| Advantages | Disadvantages |
|---|---|
| - There is a wider choice of sellers - There is a wider choice of products - People do not have to travel - Users can build a profile - Users can check availability - Users can shop 24/7 - Targeted marketing provides more relevant recommendations - There is no need to queue - Use can compare prices more easily | - Security concerns - Limited physical interaction - Delivery delays and fees - Impersonal customer service |
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